I am Eunki, an interaction designer + researcher who designs improved future states and realizes them in the world through my design work. I hold a Master of Design (MDes) in Interaction Design at Carnegie Mellon University, and conducted post-graduate studies at Human Computer Interaction Institute in CMU. In Autumn 2016, I joined SCAD as a faculty of interaction and industrial design. 

I have developed an interest in how a systems perspective can advance design practice and research to drive key changes in our society through my practice across management strategy (Bain & Company), marketing and sales (Apple), UX and Service Design (Samsung, University of Pittsburgh Medical Center), UX Design at a startup (ridibooks: most used e-book service in Korea) and Design/HCI research at Carnegie Mellon. 

Taking a systems perspective in design is particularly interesting, because it explores multiple stakeholder perspectives in the development of new offerings and systems, rather than focusing on a single interaction between a human and a system or an artifact, which has been a concern for conventional User Centered Design (UCD) or User Experience (UX) Design. Some of my recent thoughts are presented below. 

talk on systems perspectives in design @ Cooper    talk on UX design creating business advantage @ CMU HCII

I enjoy singing, cooking, watching stand-up comedies, and trying new things out with the laser cutter and littlebits. I occasionally read tarot cards for others (people say they were pretty accurate!). I used to serve as a medic in the U.S. Army residing in Korea. 

You can reach out to me via eunkichung@gmail.com or eunkic@cs.cmu.edu.